Product Designer, Breaker of Silos, & Corraler of Cats
Product Designer, Breaker of Silos, & Corraler of Cats
Product Designer, Breaker of Silos, & Corraler of Cats
Blending product strategy and systems thinking, I bring clarity to complex problem spaces and ambiguous roadmaps for enterprise SaaS teams.
PREVIOUSLY
Led end-to-end experience design across visioning, 0-to-1, and growth design initiatives for sustainability-focused AI-driven solutions at IBM.
MAR 2024 - JUN 2024
Unifying 4 apps into 1 streamlined workflow
Expanding IBM Maximo Asset Management Suite into a $Bn+ vegetation management market
HIGHLIGHTS
10
features proposed
100%
features added to roadmap
25+
cross-functional stakeholders engaged
ABOUT
I led two product teams by defining the product strategy and end-to-end experience for the integration of vegetation management data into IBM's multi-product asset management system. By identifying workflow gaps and defining user requirements, I delivered a phased integration plan including: OOTB launch features, high-fidelity mockups, and future roadmap opportunities.
MAR 2024 - JUN 2024
Unifying 4 apps into 1 streamlined workflow
Expanding an asset management suite into a $Bn+ vegetation management market
HIGHLIGHTS
10
features proposed
100%
features added to roadmap
25+
cross-functional stakeholders engaged
ABOUT
I led two product teams by defining the product strategy and end-to-end experience for the integration of vegetation management data into IBM's multi-product asset management system. By identifying workflow gaps and defining user requirements, I delivered a phased integration plan including: OOTB launch features, high-fidelity mockups, and future roadmap opportunities.
MAR 2024 - JUN 2024
Unifying 4 apps into 1 streamlined workflow
Expanding IBM Maximo Asset Management Suite into a $Bn+ vegetation management market
HIGHLIGHTS
10
features proposed
100%
features added to roadmap
25+
cross-functional stakeholders engaged
ABOUT
I led two product teams by defining the product strategy and end-to-end experience for the integration of vegetation management data into IBM's multi-product asset management system. By identifying workflow gaps and defining user requirements, I delivered a phased integration plan including: OOTB launch features, high-fidelity mockups, and future roadmap opportunities.
MAR 2024 - FEB 2025
Navigating ambiguity in experimental new product launches
Bridging the gaps from discovery to usage for a self-service climate API platform
HIGHLIGHTS
2
public previews launched
5
documentation sources unified under 1 hub
ABOUT
As part of strategic pivot from B2B environmental dashboards to creating a net-new API-first developer platform, I led the long-term visioning and initial end-to-end experience mapping before stepping up as design lead mid-project to support my team during restructuring. With unexpected post-launch results, I supported research in identifying a critical promise-perception gap between our marketing and the actual product experience.
MAR 2024 - FEB 2025
Navigating ambiguity in experimental new product launches
Bridging gaps between discovery to usage for a self-service climate API platform
HIGHLIGHTS
2
public previews launched
5
documentation sources unified under 1 hub
ABOUT
As part of strategic pivot from B2B environmental dashboards to creating a net-new API-first developer platform, I led the long-term visioning and initial end-to-end experience mapping before stepping up as design lead mid-project to support my team during restructuring. With unexpected post-launch results, I supported research in identifying a critical promise-perception gap between our marketing and the actual product experience.
MAR 2024 - FEB 2025
Navigating ambiguity in experimental new product launches
Bridging the gaps from discovery to usage for a self-service climate API platform
HIGHLIGHTS
2
public previews launched
5
documentation sources unified under 1 hub
ABOUT
As part of strategic pivot from B2B environmental dashboards to creating a net-new API-first developer platform, I led the long-term visioning and initial end-to-end experience mapping before stepping up as design lead mid-project to support my team during restructuring. With unexpected post-launch results, I supported research in identifying a critical promise-perception gap between our marketing and the actual product experience.
AUG 2023 - DEC 2023
Making AI less of a black box
Partnering with IBM's design system team to scale AI patterns company-wide
HIGHLIGHTS
1 day → 1 hour
explainability workshop time reduction
950+ employees
enabled by new AI standards
Beta component
contributed to design system
ABOUT
I created reuseable UX templates enabling product teams to quickly identify and prioritize role-specific AI explainability questions to increase trust in AI-generated outputs, and parterning with data science to define guidance for an AI details component breaking down nebulous AI model concepts into simpler language.
AUG 2023 - DEC 2023
Making AI less of a black box
Partnering with the Carbon Design System team to scale AI patterns company-wide
HIGHLIGHTS
1 day → 1 hour
explainability workshop time reduction
950+ employees
enabled by new AI standards
Beta component
contributed to design system
ABOUT
I created reuseable UX templates enabling product teams to quickly identify and prioritize role-specific AI explainability questions to increase trust in AI-generated outputs, and parterning with data science to define guidance for an AI details component breaking down nebulous AI model concepts into simpler language.
AUG 2023 - DEC 2023
Making AI less of a black box
Partnering with IBM's design system team to scale AI patterns company-wide
HIGHLIGHTS
1 day → 1 hour
explainability workshop time reduction
950+ employees
enabled by new AI standards
Beta component
contributed to design system
ABOUT
I created reuseable UX templates enabling product teams to quickly identify and prioritize role-specific AI explainability questions to increase trust in AI-generated outputs, and parterning with data science to define guidance for an AI details component breaking down nebulous AI model concepts into simpler language.